PREPARING YOUR VEHICLES

Plan the connection before installation.

A successful rollout starts with the right information about each truck. Our team checks the vehicle and its existing equipment before confirming the connection arrangement.

Gather four details for the first conversation.

1. Engine model year and fuel type. Provide an engine-year range for mixed fleets and identify vehicles that need an individual review.
2. Vehicle and connector information. Have the make and model available. If requested, provide a clear photo of the diagnostic connector.
3. Existing equipment. Note the provider and model of any ELD or telematics device already connected.
4. California-operating truck count. This helps organize both the rollout and the pricing discussion.

Review a shared connection before buying a cable.

AVG connects at the diagnostic port using the arrangement confirmed for the vehicle. A compatible, approved pass-through or Y-cable may allow AVG and an existing device to remain connected. Compatibility is not universal, and a connector that physically fits is not enough to confirm that two devices will work together.

Ask our team to review the truck, existing device, and proposed cable. Keep your existing provider’s installation requirements available. Do not change a working ELD setup based solely on this general guide.

Separate vehicle eligibility from installation fit.

The testing method depends on the engine and OBD requirements. CARB directs owners to the engine’s emissions control label when confirming engine model year. Use that information in the compatibility discussion. Read CARB’s testing requirements.

Confirm the assigned vehicle and account.

After the hardware and connection have been confirmed, follow the supplied vehicle-specific instructions. Check that the gateway is assigned to the intended truck and that the account shows the expected connection information. Contact the team if the displayed information does not match the vehicle.

The portal screenshots on our product page illustrate fleet, subscription, and vehicle-status views. They are captures from the interface, not a live display of your fleet.

Keep the service scope clear.

The current offer supports eligible California Clean Truck Check OBD testing. Using AVG alongside another device does not add GPS tracking, electronic logs, or HOS management to this subscription. Ask about compatibility before enrollment, and request a fleet quote when you have more than 15 trucks.